Réservation et informations générales
Booking and general information about us
If you are interested in making a reservation, the following information is required:
For all adults and young people from 14 years old
Name :
Surname :
ID card or passport (black and white photocopy):
General family information.
Number of people who will occupy the house :
Address :
C.P. / Town :
Contact telephone (preferably mobile phone with Whatsapp):
Email :
Information about extras .
Pets YES or NO :
Sheets YES or NO :
Towels YES or NO :
Internet ( in case there is connection ) YES or NO :
PARA RESERVA O CONTACTAR >> CLIC << AQUÍ 
Hello.
We hope your arrival will be as pleasant as possible and that you will have a wonderful holiday with us.
Information to our customers.
When we confirm availability we make a pre-reservation until we send you the contract, with all the details that you will have already sent us previously, of which you must return the copy signed by you by mail or email and pay within 5-7 days 50% as a deposit as specified in the contract. In cases where for various reasons the signed contract is not returned, once the clients have paid the stipulated deposit it will be assumed that they have read and accepted the terms and conditions of the rental.
Due to government requirements, I need a photocopy of the identity card or passport of all persons over 14 years of age who will be occupying the house. If you send it now before your arrival we will expedite the booking of accommodation and travelers.
- Sheets and towels are optional.
Sheets are optional (9 Euros per set of bed linen)
Towels are optional (6 Euros per set of towels, 1 large + 1 small).
If you are unable to bring them, we can provide them for you.
(kitchen towels, dishcloths, detergents, soaps and anything else that could be intimate or personal, the houses do not have).
- Internet - From season 2026 onwards. Wifi service included in the rental price
(Except for Apto Playasol which does not have internet service).
2025 - Some houses have internet connection (please ask) for the family that wants it, you can use this system with an extra charge of 15 euros per week; it must be booked in advance so that you have the internet connection active when you are on holiday.
** Only the holiday homes Vistamar 1,2,4 have free internet connection, in the rest of the houses it is not included.
- Pets are normally accepted in all the houses (maximum 2), please ask before booking at. There is a charge of 25 euros per week per pet.
If you do not inform the agency Mar Mediterraneo about the presence of a pet, the agency Mar Mediterraneo may not allow you to enter or to leave the holiday home at any time and without any kind of compensation for breach of contract on the part of the guests.
- Air conditioning: In most of the properties there is air conditioning and its use is included in the rental price, although it must be used responsibly, otherwise the appliance will be disconnected and you will be charged an extra per week booked (10 € x day).
- Deposit: The agency "MAR MEDITERRANEO" normally asks for a deposit of 200 euros for all bookings (up to 500 euros on the day of arrival, if it is considered appropriate). The deposit will be returned at the end of the rental period, as long as the house has not suffered any damage. In the case of damage, the value of the damage caused will be deducted from the deposit. On DEPARTURE the house must be tidy and in perfect hygienic conditions (clean dishes, no rubbish, clean of pet hair, excrements, etc.). In case of leaving the house in bad conditions the deposit will not be refunded.
The Deposit. It will be returned if everything is OK, within 1 to 7 days after departure by the same means as it was charged or by bank transfer to your bank (as appropriate in each case). The guest who made the reservation must provide the bank account number with IBAN, if applicable
** Additional payments are to be paid as specified in the holiday contract and before entering your holiday home.
You must state if you are bringing pets and if you want bed linen and towels (if not stated, these will not be available in the house, although you can ask for them on arrival and they will be provided directly by hand).
Check-in and check-out of holiday homes
CHECK-IN: Check-in is from 16:00 hours, but if you arrive earlier and your accommodation is ready, it is not a problem to check-in early.
Monday to Saturday from 10am to 1pm and from 4pm to 9pm. We are available by Whatsapp and phone, you can send us a message and we will reply as soon as possible.
Sunday we can be available as agreed in the reservation.
On the day of arrival you should arrive at our office (below is the address), we do the verification of data (verification-checking) on which we give you information, then we will be happy to accompany you to your holiday home. If you arrive late and we already have all the details for checking in, we can leave the keys in a safe at the door of our office and send you the necessary directions and address to collect the keys and get to your holiday home (this option must be agreed with Ag Mar Mediterraneo).
DEPARTURE: It takes place from 09ººh. to 10ººh.. After 10.30 a.m., a supplement is charged (from 80 € to 200 € depending on the season).
If you want to leave before 09:00h., please let Ag. Mar Mediterraneo to organise your departure.
**The keys are deposited in the mailbox of the Ag. Mar Mediterraneo.
For payments that are accepted in the office, we do not accept cheques, credit cards or non-EU currencies. We accept payments with Visa or MasterCard and cash with Euro banknotes with a value of less than 100 Euro.
Due to the law of 11/2021 on measures to prevent and combat tax fraud, only a maximum of 1.000 euros can be paid per tenant.
*NORMAS DE LAS VIVIENDAS
( Règles de la maison-Hausregeln-House rules )
